Area Customer Experience Specialist Non-NMLS - Lewis Center

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem resolution","Adaptability","Dependability","Presentation"]

Provide best-in-class customer experience for walk-in customers by processing transactions, resolving issues, and educating customers on deposits, loans, and account maintenance. Retain and grow consumer and business relationships by identifying financial goals and recommending appropriate banking products and services. Support multiple branches across the week with dependable, adaptable travel, while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Area Customer Experience Specialist Non-NMLS - Lewis Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide best-in-class customer experience for walk-in customers by processing transactions, resolving issues, and educating customers on deposits, loans, and account maintenance. Retain and grow consumer and business relationships by identifying financial goals and recommending appropriate banking products and services. Support multiple branches across the week with dependable, adaptable travel, while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide multi-branch coverage across aspects of branch banking including customer transactions and servicing customer needs.
  • •Process customer transactions accurately and efficiently while maintaining proper cash controls and balancing daily.
  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on deposits and loans and support service or account maintenance issues.
  • •Adhere to all operational, security, risk and regulatory policies and procedures, and travel to multiple branches throughout the week.
Travel: Medium travel

Key Requirements

  • •High School Diploma or GED.
  • •Minimum 1 year of customer service and branch banking experience.
  • •Comfort educating customers on online, mobile, and ATM banking technology.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
  • •Preferred: Cash handling and a Bachelor’s degree.
Experience:1+ yearsBankingCustomer serviceBranch banking
Education:High School
Skills:Customer serviceProblem resolutionAdaptabilityDependabilityPresentation
Licenses:NMLS licensingNotary licensing
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn