The North Face: Supervisor - Potomac Mills Mall

The North Face
United States
Workplace: OnsitePart timeUSD 20.24 - 30.36 hourlyFunction: Product ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Leadership","Communication","Customer focus","Adaptability"]

Lead the store’s daily operations and partner with the Store Manager and Assistant Store Manager to deliver an exceptional, consumer-centric customer experience. Coach and develop associates, model selling behaviors, and help drive sales and profitability by tracking KPIs and meeting individual goals. Oversee opening/closing procedures, floor coverage, merchandising standards, and inventory/shipping practices while supporting training, onboarding, and loss prevention.

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The North Face
The North Face
1 day ago

The North Face: Supervisor - Potomac Mills Mall

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead the store’s daily operations and partner with the Store Manager and Assistant Store Manager to deliver an exceptional, consumer-centric customer experience. Coach and develop associates, model selling behaviors, and help drive sales and profitability by tracking KPIs and meeting individual goals. Oversee opening/closing procedures, floor coverage, merchandising standards, and inventory/shipping practices while supporting training, onboarding, and loss prevention.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Deliver high level personalized customer engagement through genuine interactions.
  • •Support the store team in achieving and exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to deliver customer engagement and meet productivity goals.
  • •Supervise daily store operations including opening/closing procedures, floor coverage, and task delegation.
  • •Maintain visual merchandising and ensure product replenishment, inventory integrity, and proper shipping/receiving/loss prevention.

Pay and Benefits

Salary: USD 20.24 - 30.36 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •A High School Diploma or equivalent (preferred).
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Comfort using word processing, spreadsheets, and retail software tools. Physical ability to stand/move throughout the store and perform light to moderate lifting tasks.
Experience:1+ yearsRetailStore leadership
Education:High School
Skills:CoachingLeadershipCommunicationCustomer focusAdaptability
Tech Stack:Word processingSpreadsheetsRetail software tools

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn