Customer Service Delivery Advocate - 4 Day Work Week!

Carvana
Wyoming
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Attention to detail","Safety focus"]

Deliver vehicles straight to customers’ doors while ensuring safe, compliant driving and maintaining a clean driving record. You’ll load/unload and inspect car haulers, complete customer paperwork, and add detailed notes to the customer tracking system. This customer-facing role includes 11am–9pm shifts with availability seven days a week, plus training and support to meet licensing and notary requirements.

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FursaFursa
Carvana
Carvana
3 days ago

Customer Service Delivery Advocate - 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver vehicles straight to customers’ doors while ensuring safe, compliant driving and maintaining a clean driving record. You’ll load/unload and inspect car haulers, complete customer paperwork, and add detailed notes to the customer tracking system. This customer-facing role includes 11am–9pm shifts with availability seven days a week, plus training and support to meet licensing and notary requirements.
Location: Wyoming
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers with training provided.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure vehicles maintain safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Meet role requirements including drug test and DOT Medical Card, and satisfy state-specific access and licensing requirements.

Pay and Benefits

Salary: USD 17 - 19 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquityWellness StipendOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Be at least 21 years of age and possess a valid driver's license.
  • •Must be able to read, write, speak, and understand English.
  • •Ability to perform physically demanding tasks including lifting/pushing/pulling up to 50 lbs and sustained activity for 8+ hours.
  • •Obtain a Notary in your local jurisdiction within the first 90 days (and meet state-specific DMV/title access and licensing requirements, including Chauffeur’s license/specialty license within two weeks for listed states; Vehicle Verifier license within 90 days for California).
Experience:2+ years
Skills:Customer serviceAttention to detailSafety focus
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseDOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn