Senior Manager, Solutions Builder

Salesforce
Bogotá
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Executive communication","Problem-solving","Resourcefulness","Mentoring"]

Lead a portfolio of technical AI specialists delivering Agentforce solutions in complex enterprise customer environments. You’ll manage a blended team of Forward Deployed Engineers and Deployment Strategists, set engineering standards, unblock escalations, and scale production AI delivery. Drive execution across capacity planning, staffing, delivery metrics, and enterprise-level customer relationships, while partnering with Product and Engineering to turn field insights into roadmap features.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
1 month ago

Senior Manager, Solutions Builder

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead a portfolio of technical AI specialists delivering Agentforce solutions in complex enterprise customer environments. You’ll manage a blended team of Forward Deployed Engineers and Deployment Strategists, set engineering standards, unblock escalations, and scale production AI delivery. Drive execution across capacity planning, staffing, delivery metrics, and enterprise-level customer relationships, while partnering with Product and Engineering to turn field insights into roadmap features.
Location: Bogotá
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage and grow a blended team of Forward Deployed Engineers and Deployment Strategists to deploy Agentforce solutions across enterprise customer environments.
  • •Own delivery execution through capacity planning, talent acquisition, staffing, and monitoring key delivery metrics and operational velocity.
  • •Serve as ultimate technical escalation for the portfolio, providing architectural judgment across the Salesforce platform, data pipelines, and agentic orchestration.
  • •Unblock enterprise implementations by tackling data readiness, tool integration, and multi-agent orchestration challenges, and standardizing repeatable delivery methodologies.
  • •Drive executive-level customer relationships and coordinate cross-functional alignment with Services, Account Success, and Product to move customers from pilot to production.

Key Requirements

  • •4+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams, including hiring, mentoring, and scaling talent.
  • •Advanced architectural depth across AI, LLMs, and the Salesforce ecosystem, with hands-on experience in enterprise software implementation.
  • •Experience with enterprise data modeling, API integration, and deploying AI solutions in real customer environments.
  • •Direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform, including orchestration to unblock enterprise scale.
  • •Exceptional executive-level communication and influence, including operating effectively with customer CTOs and enterprise architects.
Experience:Enterprise software implementationAI deploymentsSalesforce ecosystem
Skills:LeadershipExecutive communicationProblem-solvingResourcefulnessMentoring
Certifications:Advanced AdminService CloudData CloudSales CloudAgentforce Specialist
Tech Stack:AgentforceSalesforce Data CloudLLMsCursorClaudeVibesMulti-agent systemsPrompt engineeringData pipelinesAPI integrationSnowflakeDatabricksBigQueryDeterministic AI guardrails

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor