Community Branch Manager

First Interstate BancSystem
Omaha
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 4-6 yearsEducation: high_schoolSkills: ["Leadership","Coaching","Risk-aware decision making","Customer relationship building","Compliance focus"]

Lead branch operations to deliver outstanding client service, achieve growth goals, and drive operational efficiency. Build and maintain top client relationships using a full suite of banking services, focusing on customer experience, digital adoption, and compliant sales practices. Manage branch employees, including hiring, coaching, performance feedback, and development in consumer and small business lending and deposit account opening. Oversee P&L performance, compliance, training, and branch security within the Omaha, NE market.

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First Interstate BancSystem
First Interstate BancSystem
1 month ago

Community Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead branch operations to deliver outstanding client service, achieve growth goals, and drive operational efficiency. Build and maintain top client relationships using a full suite of banking services, focusing on customer experience, digital adoption, and compliant sales practices. Manage branch employees, including hiring, coaching, performance feedback, and development in consumer and small business lending and deposit account opening. Oversee P&L performance, compliance, training, and branch security within the Omaha, NE market.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Facilitate integrated delivery of financial services and products, referring clients to appropriate departments or divisions.
  • •Manage effective use of client relationship management software to record activities, incidents, referrals, and marketing.
  • •Drive growth in top client relationships and build new relationships through outbound and proactive measures.
  • •Oversee referrals across lines of business (e.g., Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, Wealth Management) using 360 View.
  • •Manage branch operations and employees, including selection, placement, development, coaching, and performance execution while ensuring compliance, training, and branch security.
Travel: Low travel

Pay and Benefits

Perks:Paid Leave401k

Key Requirements

  • •High School Diploma or GED required
  • •4-6 years banking industry experience including supervisor or management experience
  • •Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies
  • •Ability to solve complex operational or client challenges using sound judgment, data interpretation, and risk-aware decision-making
  • •Valid Driver’s License required; Registered Mortgage Loan Originator per the SAFE Act within 30 days required
Experience:4-6 yearsBanking
Education:High School
Skills:LeadershipCoachingRisk-aware decision makingCustomer relationship buildingCompliance focus
Licenses:Valid Driver’s License
Certifications:Registered Mortgage Loan Originator (SAFE Act)
Tech Stack:CRMClient relationship management software360 ViewDashboard

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn