Solutions Engineer - Japan

Kentik
Japan
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Technical problem-solving","Customer empathy","Cross-functional collaboration","Customer requirements analysis"]

Lead the technical side of the sales journey by delivering product demonstrations, running proofs of concept, and supporting feature request cycles. Respond to RFIs, RFPs, and RFQs, and collaborate with marketing and product management to convert customer requirements into roadmap input. Work with Customer Success on post-sales engineering check-ins, integrate Kentik with customer tools, and partner with the account team to meet booking objectives while traveling frequently for onsite customer meetings.

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Kentik
Kentik
1 month ago

Solutions Engineer - Japan

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead the technical side of the sales journey by delivering product demonstrations, running proofs of concept, and supporting feature request cycles. Respond to RFIs, RFPs, and RFQs, and collaborate with marketing and product management to convert customer requirements into roadmap input. Work with Customer Success on post-sales engineering check-ins, integrate Kentik with customer tools, and partner with the account team to meet booking objectives while traveling frequently for onsite customer meetings.
Location: Japan
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage the technical aspects of the sales journey, including product demonstrations, proof of concept, and feature requests
  • •Respond to RFIs, RFPs, and RFQs and support sales collateral efforts to close opportunities
  • •Gather and channel customer requirements into product feedback and feature requests to product management
  • •Collaborate with Customer Success on post-sales engineering check-ins to share features and roadmap updates
  • •Integrate Kentik with customer in-house tools and systems and work with the account team to meet booking objectives
Travel: High travel

Key Requirements

  • •5+ years of experience in high-tech sales/solutions engineering or systems/network engineering
  • •Must be located in Japan and fluent in Japanese and English
  • •Ability to conduct technical conversations with staff-level engineers and architects through senior executives
  • •Experience managing Cisco/Juniper routers and Linux servers
  • •Strong understanding of network/application protocols such as Netflow, SNMP, BGP, DNS, TCP/IP, and HTTP
Experience:High techSales engineeringNetwork engineeringSystems engineeringObservability
Skills:CommunicationTechnical problem-solvingCustomer empathyCross-functional collaborationCustomer requirements analysis
Languages:JapaneseEnglish
Tech Stack:CiscoJuniperLinuxNetflowSNMPBGPDNSTCP/IPHTTPPythonBashAnsiblePerlLibreNMSElasticGrafanaPrometheusAWSGCPAzure

Company Brief

Kentik
Provides a cloud-native network observability and analytics platform that helps enterprises monitor, troubleshoot, and secure network performance and traffic across on-prem, cloud, and hybrid environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn