Deposit Document Specialist

Home BancShares
United States
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Attention to detail","Communication","Critical thinking","Multitasking","Prioritization"]

Process and image deposit account documentation into the bank’s imaging system, including new account packets and trailing documents. Ensure all documents are scanned and indexed correctly, identify missing documentation and Customer Identification Program exceptions, and enter exception tracking into the system. Monitor outstanding exceptions to resolution and support branch staff by answering phone calls, emails, and tickets. Complete assigned BSA/AML and compliance training.

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FursaFursa
Home BancShares
Home BancShares
13 hours ago

Deposit Document Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Process and image deposit account documentation into the bank’s imaging system, including new account packets and trailing documents. Ensure all documents are scanned and indexed correctly, identify missing documentation and Customer Identification Program exceptions, and enter exception tracking into the system. Monitor outstanding exceptions to resolution and support branch staff by answering phone calls, emails, and tickets. Complete assigned BSA/AML and compliance training.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Image new account documentation into the bank’s imaging system.
  • •Scan and index documents appropriately, including trailing documents on existing accounts.
  • •Identify missing documentation and other exceptions to Customer Information Program requirements and track them in the system.
  • •Identify missing new account packets, manage exception tracking documents, and monitor outstanding exceptions until resolved.
  • •Answer phone calls, emails, and submitted tickets from branch staff and maintain compliance training requirements.

Key Requirements

  • •High school or GED, plus specialized schooling and/or on-the-job education in a specific skill area, such as data processing or clerical/administrative work, and 2 years related experience and/or training (or equivalent).
  • •Ability to accurately read and understand documentation and follow written, oral, or diagrammed instructions.
  • •Basic mathematical skills, including adding, subtracting, multiplying, and dividing using money and other measurements.
  • •Ability to write routine reports and correspondence.
  • •Complete required BSA/AML and other compliance training as assigned.
Experience:2+ years
Education:High School
Skills:Attention to detailCommunicationCritical thinkingMultitaskingPrioritization
Tech Stack:10-KeyAlphanumeric data entrySpreadsheetWord processingMicrosoft Office

Company Brief

Home BancShares
Bank holding company that operates Centennial Bank and provides commercial and consumer banking services, including lending, deposits, treasury management, and online banking. Serves individuals, businesses, and public entities across the southern United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Conway, United States
Founded: 1998
WebsiteLinkedIn