CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an iconic, customer-first experience by guiding customers through the car-buying and selling journey. Facilitate appraisals and test drives, assess vehicle condition, and manage inventory check-in and reconciliation. Perform cosmetic inspections and handle paperwork, payments, and administrative audits. Coordinate service appointments and review repair order invoices for accuracy, while following CarMax EH&S requirements to keep the work area clean and orderly.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to ensure a seamless experience.
•Assess vehicle condition, document details for appraisals, and communicate findings to Buyers.
•Manage inventory check-in processes, including daily scanning and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid Leave

Key Requirements

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•High school diploma or equivalent and a valid driver’s license. Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailMultitasking

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to ensure a seamless experience.
•Assess vehicle condition, document details for appraisals, and communicate findings to Buyers.
•Manage inventory check-in processes, including daily scanning and reconciliation.
•Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
•Coordinate service appointments and review repair order invoices for accuracy in billing while following EH&S requirements.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid Leave

Key Requirements

•Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•High school diploma or equivalent and a valid driver’s license. Ability to lift up to 25 lbs and accurately read and transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailMultitasking

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website