Emerson

3 weeks ago

Digital Business Analyst (eCommerce & CRM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support the delivery of seamless digital customer experiences by analyzing business needs and customer insights for eCommerce and CRM platforms. Help ensure stability, performance, and continuous improvement across regions and brands by coordinating testing and release validation, documenting journeys and requirements, and recommending product and process enhancements. Partner closely with the Product Owner and Technical Architect while collaborating with cross-functional teams (Digital Customer Experience, IT, CRM, ERP, Analytics) to scale new features aligned to priorities.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Gather, analyze, and translate business requirements into clear, actionable solutions.
•Identify recurring issues, experience gaps, and optimization opportunities to improve digital experiences.
•Coordinate and execute functional testing, user acceptance testing (UAT), and release validation.
•Develop recommendations for product enhancements, technical improvements, and process optimizations aligned to business goals and customer needs.
•Document business processes, customer journeys, functional requirements, user stories, and acceptance criteria; collaborate with cross-functional teams to support platform readiness and feature rollouts.

Key Requirements

•3 to 7 years of business analysis experience, including requirements gathering, process mapping, and stakeholder collaboration.
•Experience working with CRM or eCommerce platforms (such as Salesforce or similar systems).
•Understanding of digital customer journeys across eCommerce and CRM environments.
•Experience with testing processes, including user acceptance testing (UAT) and release validation.
•Ability to translate business needs, customer feedback, and data into actionable improvements.

Experience:3-7 yearsECommerceCRMAgile

Skills:Structured problem-solvingAnalytical mindsetContinuous improvementOwnershipCollaboration

Languages:English

Tech Stack:SalesforceCRMECommerceUser Acceptance Testing (UAT)AgileSAFeSDLCPower BITableauMiddlewareSystem integrations

Company Brief

Emerson

Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn

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Emerson

3 weeks ago

Digital Business Analyst (eCommerce & CRM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Gather, analyze, and translate business requirements into clear, actionable solutions.
•Identify recurring issues, experience gaps, and optimization opportunities to improve digital experiences.
•Coordinate and execute functional testing, user acceptance testing (UAT), and release validation.
•Develop recommendations for product enhancements, technical improvements, and process optimizations aligned to business goals and customer needs.
•Document business processes, customer journeys, functional requirements, user stories, and acceptance criteria; collaborate with cross-functional teams to support platform readiness and feature rollouts.

Key Requirements

•3 to 7 years of business analysis experience, including requirements gathering, process mapping, and stakeholder collaboration.
•Experience working with CRM or eCommerce platforms (such as Salesforce or similar systems).
•Understanding of digital customer journeys across eCommerce and CRM environments.
•Experience with testing processes, including user acceptance testing (UAT) and release validation.
•Ability to translate business needs, customer feedback, and data into actionable improvements.

Experience:3-7 yearsECommerceCRMAgile

Skills:Structured problem-solvingAnalytical mindsetContinuous improvementOwnershipCollaboration

Languages:English

Tech Stack:SalesforceCRMECommerceUser Acceptance Testing (UAT)AgileSAFeSDLCPower BITableauMiddlewareSystem integrations

Company Brief

Emerson

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: St. Louis, United States

Founded: 1890

Website LinkedIn