Sr Customer Development Rep (Beijing, BJ, CN, 100027)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Sales attitude","Ability to work under pressure","Outgoing","Persuasive","Communication (oral and written)"]

Manage a complex portfolio of clients as a trusted advisor, leading strategic discussions and delivering creative, flexible customer solutions based on specific business requirements. Ensure smooth handover of customer relationships to relationship managers after closing sales. Provide excellent customer service by resolving enquiries and complaints to customer satisfaction, while contributing to team improvement and maintaining fair, orderly conduct in line with financial markets standards.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep (Beijing, BJ, CN, 100027)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage a complex portfolio of clients as a trusted advisor, leading strategic discussions and delivering creative, flexible customer solutions based on specific business requirements. Ensure smooth handover of customer relationships to relationship managers after closing sales. Provide excellent customer service by resolving enquiries and complaints to customer satisfaction, while contributing to team improvement and maintaining fair, orderly conduct in line with financial markets standards.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex client portfolio and act as a trusted advisor for portfolio-level strategic dialogues.
  • •Understand business requirements and deliver creative, flexible customer solutions.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service and ensure enquiries and complaints are resolved to customer satisfaction.
  • •Participate in team building and contribute suggestions for work improvement, while maintaining fair outcomes and orderly, transparent financial market conduct.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •Well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetSales attitudeAbility to work under pressureOutgoingPersuasiveCommunication (oral and written)
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn