Product Trainer

Hermes
Seoul
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 6+ yearsSkills: ["Communication","Presentation","Facilitation","Organizational skills","Project management"]

Deliver and facilitate engaging retail training programs for new and existing employees, covering onboarding, product knowledge, client experience, and selling skills. Prepare, translate, and localize global training content while maintaining learning objectives and quality standards. Coordinate training logistics and administration, maintain accurate records, and support workshops with strong operational excellence. Build trusted relationships with stores and cross-functional teams to support retail excellence and implement global training initiatives.

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Hermes
Hermes
2 months ago

Product Trainer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver and facilitate engaging retail training programs for new and existing employees, covering onboarding, product knowledge, client experience, and selling skills. Prepare, translate, and localize global training content while maintaining learning objectives and quality standards. Coordinate training logistics and administration, maintain accurate records, and support workshops with strong operational excellence. Build trusted relationships with stores and cross-functional teams to support retail excellence and implement global training initiatives.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver training programs for onboarding, product knowledge, client experience, and selling skills.
  • •Adapt training content and delivery methods for diverse retail audiences and support global training initiatives.
  • •Translate, localize, and prepare high-quality training materials, presentations, and participant resources.
  • •Plan and coordinate training logistics, communications, scheduling, and supporting workshop execution.
  • •Maintain accurate training records, attendance tracking, and follow-up documentation while managing multiple priorities and deadlines.

Key Requirements

  • •Minimum 5 years of experience in Retail Training or Learning & Development; preferred luxury retail experience.
  • •English proficiency to support global and regional training programs.
  • •French language skills and in-store trainer experience are a plus.
  • •Strong presentation, facilitation, and communication skills.
  • •Excellent organizational and project management skills, including the ability to manage multiple tasks and meet deadlines.
Experience:6+ yearsLuxury retailRetail trainingLearning and development
Skills:CommunicationPresentationFacilitationOrganizational skillsProject management
Languages:EnglishFrench

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn