Progression Job Coach
Serco
Newport
Full timeGBP 30,000+Function: Communications, PR & CommunitySkills: ["Interpersonal skills","Communication","Trust-building","Organisation","Time management"]Support participants on the Restart scheme by managing a caseload, running needs assessments, and delivering tailored one-to-one coaching and employability support. Help with CVs, job applications, interview preparation, and job search techniques. Build trust-based relationships, match participants to suitable roles with employers, maintain accurate records, and ensure compliance with contract and customer service standards.

