Counter Sales Associate-HVAC & Plumbing

Serve as a product expert for HVAC and plumbing contractor customers by proactively engaging at the counter, by phone, and via email. Recommend solutions, guide purchasing decisions, and grow sales through upselling, cross-selling, and promotion of strategic products. Use catalogs, computer systems, and manufacturer databases to locate parts and process accurate transactions, while managing special orders, back-orders, and inventory tasks in a safety-focused environment.