Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Communication","Flexibility","Team support","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop by engaging customers throughout their journey and using product knowledge to drive sales. Maintain excellent shop standards, including displays, stock availability, and cleanliness, while supporting the wider team with till, replenishment, pricing, and general shopkeeping tasks. Identify improvements, help protect profits through accurate stock counts, and provide a memorable in-store experience that builds long-term customer loyalty.

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Waitrose & Partners
Waitrose & Partners
3 days ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by engaging customers throughout their journey and using product knowledge to drive sales. Maintain excellent shop standards, including displays, stock availability, and cleanliness, while supporting the wider team with till, replenishment, pricing, and general shopkeeping tasks. Identify improvements, help protect profits through accurate stock counts, and provide a memorable in-store experience that builds long-term customer loyalty.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by acknowledging, understanding, and resolving queries.
  • •Maintain exceptional shop standards including displays, stock availability, and cleanliness.
  • •Support the wider team and protect profits by helping with till support, replenishment, price ticketing, and accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to work flexibly across the shop, including till support, stock replenishment, and general shop-keeping tasks.
  • •Experience in a customer-facing role is welcomed (training provided).
  • •Some merchandising and product display experience is desirable.
Experience:Retail
Skills:Customer serviceCommunicationFlexibilityTeam supportProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn