General Internship (Client Services)

Tixr
Santa Monica
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringSkills: ["Curiosity","Communication","Problem-solving","Adaptability","Learning"]

Join Tixr’s Client Services organization as a hands-on intern supporting live events and ticketing clients. You’ll choose a track—Client Experience, Technical Solutions, or Product Education & Knowledge—and shadow team members, manage support work, assist with client communication and documentation, and help improve workflows and launch readiness. Enjoy close mentorship, real exposure to how the platform runs, and flexibility in part-time or full-time scheduling.

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Tixr
Tixr
1 month ago

General Internship (Client Services)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Join Tixr’s Client Services organization as a hands-on intern supporting live events and ticketing clients. You’ll choose a track—Client Experience, Technical Solutions, or Product Education & Knowledge—and shadow team members, manage support work, assist with client communication and documentation, and help improve workflows and launch readiness. Enjoy close mentorship, real exposure to how the platform runs, and flexibility in part-time or full-time scheduling.
Location: Santa Monica
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Shadow Client Experience Managers (CEMs) on client calls and learn how relationships are managed day to day
  • •Handle client support queue work—prioritize, communicate, and resolve issues quickly
  • •Support event builds on the platform and develop quality-control instincts for smooth client launches
  • •For the Technical Solutions track, shadow TSMs on client builds and audits and help document common questions, edge cases, and solutions
  • •For the Product Education & Knowledge track, help build/update a client-facing knowledge base and reusable demo/training materials

Key Requirements

  • •Be a student or recent grad looking for hands-on experience at a fast-growing startup
  • •Be naturally curious—ask questions and dig until you understand how things work
  • •Be comfortable with ambiguity and learning without a fixed playbook
  • •Be fluent in AI tools (e.g., ChatGPT, Notion AI, Claude) or eager to learn them
  • •Be a clear communicator who values both speed and thoughtfulness; be based in LA or able to work on-site part of the time
Experience:Live eventsTicketingE-commerceSaaS
Skills:CuriosityCommunicationProblem-solvingAdaptabilityLearning
Tech Stack:NotionHubSpotChatGPTNotion AIClaude

Company Brief

Tixr
Provides a white‑label ticketing and event commerce platform enabling promoters, venues, and brands to sell tickets, manage events, and deliver digital experiences and analytics for live entertainment and experiences.
Industry: Events & Live Entertainment
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Founded: 2014
WebsiteLinkedIn