Engagement Delivery, Senior Manager (Missionforce)

Salesforce
Virginia, Washington DC
Workplace: RemoteFull timeUSD 143,400 - 216,900 annuallyFunction: Transportation & Fleet OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Executive presence","Conflict management","Written communication","Verbal communication","Stakeholder management"]

Own day-to-day delivery health for a portfolio of Public Sector Missionforce engagements as a hands-on, individual-contributor delivery leader. Lead project planning, governance, scope, and risk/issue management, and support recovery when engagements are at risk. Serve as the primary customer delivery relationship owner at program and executive levels, oversee deliverables and UAT, and align Salesforce execution with SPSM, mission outcomes, and measurable KPIs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
1 month ago

Engagement Delivery, Senior Manager (Missionforce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own day-to-day delivery health for a portfolio of Public Sector Missionforce engagements as a hands-on, individual-contributor delivery leader. Lead project planning, governance, scope, and risk/issue management, and support recovery when engagements are at risk. Serve as the primary customer delivery relationship owner at program and executive levels, oversee deliverables and UAT, and align Salesforce execution with SPSM, mission outcomes, and measurable KPIs.
Location: Virginia, Washington DC
Workplace: Remote
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Own day-to-day delivery governance and engagement health for assigned Missionforce Public Sector engagements, ensuring adherence to SPSM standards, project gates, and outcome-based delivery.
  • •Create and lead project plans; monitor timelines, dependencies, and resource utilization; adjust schedules and plans as needed.
  • •Lead program-level scope across large enterprise projects (or multiple interrelated projects), proactively manage risks/issues using delivery health signals, and support project recovery efforts.
  • •Serve as the primary delivery relationship owner for customer stakeholders across program, operational, and executive levels; facilitate workshops/reviews and handle escalations on scope, budget, timelines, and resourcing.
  • •Oversee technical design quality and deliverables with Technical Architects/Developers; coordinate QA/UAT and secure formal sign-offs; track engagement KPIs and maintain source-of-truth data in PSA/Org62.

Pay and Benefits

Salary: USD 143,400 - 216,900 annually
Perks:MedicalDentalVisionHealth InsuranceParental Leave401k

Key Requirements

  • •8-10+ years of project management experience leading enterprise-scale CRM projects or professional services engagements in complex environments.
  • •Demonstrated ability to run project teams with budgeting, scheduling, and negotiating contract commitments.
  • •Solid knowledge of the Salesforce product suite and implementation experience across Agile, Waterfall, or Hybrid delivery frameworks.
  • •Exceptional executive presence, conflict management, and strong written/verbal communication with program managers and senior stakeholders.
  • •Active SECRET Security Clearance (or higher) required and must be a U.S. Citizen without dual citizenship.
Experience:8+ years
Education:Bachelor's in Business Administration, Information Technology
Skills:Executive presenceConflict managementWritten communicationVerbal communicationStakeholder management
Certifications:Certified Scrum Master (CSM)SAFe 6 AgilistPMPPgMPAgentforce SpecialistAI Associate/SpecialistPublic Sector Solutions Consultant
Tech Stack:SalesforceAgentforceSPSMAgileWaterfallHybridPSAOrg62UATQA

Eligibility

Nationality:US National
Security Clearance:Secret

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor