Intercom

2 months ago

Account Manager - French Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior, French-speaking Account Manager in a mid-market, B2B SaaS environment. You’ll own an EMEA book of business, drive pipeline and revenue, manage renewals, and lead cross-functional teams to close complex deals. You’ll master Intercom’s product suite, including AI capabilities, articulate value and ROI, and build long-term customer partnerships in a hybrid, in-office policy.

Location: Dublin, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.
•Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.
•Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.
•Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems and multithread within accounts.
•Lead Cross-Functional Account Teams: Align internal resources such as Solution Engineers, CSMs, Product, and Marketing to ensure complex deals are closed.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalPensionEquityLife Insurance401k

Key Requirements

•5+ years in a B2B SaaS closing role with a proven quota attainment
•Fluent French with solid business proficiency
•Demonstrated ability to proactively generate and manage a sales pipeline
•Strong consultative and strategic selling skills, including ROI articulation
•Ability to collaborate cross-functionally with internal teams (Solution Engineers, CSMs, Product, Marketing) to close complex deals

Experience:5+ yearsSaaSB2BEnterprise softwareAI

Skills:CommunicationNegotiationRelationship-buildingPresentationProblem-solving

Languages:FrenchEnglish

Tech Stack:AICRMMEDDPICC

Company Brief

Intercom

Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Intercom

2 months ago

Account Manager - French Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Dublin, London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.
•Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.
•Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.
•Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems and multithread within accounts.
•Lead Cross-Functional Account Teams: Align internal resources such as Solution Engineers, CSMs, Product, and Marketing to ensure complex deals are closed.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceDentalPensionEquityLife Insurance401k

Key Requirements

•5+ years in a B2B SaaS closing role with a proven quota attainment
•Fluent French with solid business proficiency
•Demonstrated ability to proactively generate and manage a sales pipeline
•Strong consultative and strategic selling skills, including ROI articulation
•Ability to collaborate cross-functionally with internal teams (Solution Engineers, CSMs, Product, Marketing) to close complex deals

Experience:5+ yearsSaaSB2BEnterprise softwareAI

Skills:CommunicationNegotiationRelationship-buildingPresentationProblem-solving

Languages:FrenchEnglish

Tech Stack:AICRMMEDDPICC

Company Brief

Intercom

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn