Prisoner Escort & Custody Driver (Watton, Norfolk, GB, IP25 6JB)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 26,745+ annuallyFunction: Transportation & Fleet OperationsSkills: ["Emotional intelligence","De-escalation","Communication","Teamwork","Confidentiality"]

Deliver safe court transportation and custody support as part of a PECS team. You’ll start with briefings, conduct vehicle checks and detainee loadouts, monitor welfare during transport, and handle transfers to courts or other facilities, with demanding hours but a structured rota and full training.

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FursaFursa
Serco
Serco
6 months ago

Prisoner Escort & Custody Driver (Watton, Norfolk, GB, IP25 6JB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver safe court transportation and custody support as part of a PECS team. You’ll start with briefings, conduct vehicle checks and detainee loadouts, monitor welfare during transport, and handle transfers to courts or other facilities, with demanding hours but a structured rota and full training.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Start the day early, attend briefings to receive assignments, including details on prisoners, pick-up and drop-off locations, and specific risks.
  • •Check handheld devices for schedules and prisoner information. Complete vehicle checks.
  • •Collect prisoners from various locations, verify paperwork and property, search prisoners, and load them onto the vehicle.
  • •Monitor prisoners’ welfare during transport, conduct cell checks, and provide water if needed. Arrange comfort stops for long journeys.
  • •Transport prisoners to courts and handle inter-prison transfers for reasons such as bed space management or educational needs.

Pay and Benefits

Salary: GBP 26,745 annually
Perks:PensionLife InsuranceBank HolidaysDiscounts

Key Requirements

  • •Current driver’s licence, B1 or C1 Licence (valid CPC card desirable).
  • •Ability to work early and late shifts with minimum 40 hours per week and potential overtime.
  • •Able to understand and respond to detainees’ emotional needs and de‑escalate challenging situations.
  • •Meticulous in following protocols, performing searches, and completing paperwork accurately.
  • •Adequate physical fitness to perform duties that may involve restraining detainees and long hours.
Experience:Public sectorSecurityCustodial
Skills:Emotional intelligenceDe-escalationCommunicationTeamworkConfidentiality
Licenses:B1C1

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn