VP, Community Bank- East

Fiserv
New Jersey, Pennsylvania, Florida
Workplace: RemoteFull timeUSD 133,100 - 283,300 annuallyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Coaching","Performance management","Strategic account planning","Client relationship management"]

Lead a relationship management organization for East Coast financial institution clients by directing Directors and overseeing client-facing Relationship Managers. Own portfolio performance across retention, contract renewals, revenue growth, and client satisfaction, while building executive-level relationships to resolve issues and shape long-term account plans. Drive team performance through coaching, performance management, and workforce planning, and partner with sales, product, solution consulting, and operations to identify and execute growth opportunities.

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Fiserv
Fiserv
2 days ago

VP, Community Bank- East

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead a relationship management organization for East Coast financial institution clients by directing Directors and overseeing client-facing Relationship Managers. Own portfolio performance across retention, contract renewals, revenue growth, and client satisfaction, while building executive-level relationships to resolve issues and shape long-term account plans. Drive team performance through coaching, performance management, and workforce planning, and partner with sales, product, solution consulting, and operations to identify and execute growth opportunities.
Location: New Jersey, Pennsylvania, Florida
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead, coach, and evaluate managers overseeing relationship management across an assigned client portfolio.
  • •Drive portfolio results across retention, sales, renewals, client satisfaction, and strategic account planning metrics.
  • •Build and maintain executive-level client relationships to support contract strategies, issue resolution, and long-term account plans.
  • •Guide managers through performance management, workforce planning, succession planning, and leadership development.
  • •Partner with sales, product, solution consulting, and operational teams to identify growth opportunities and address client business needs.
Travel: Extensive travel

Pay and Benefits

Salary: USD 133,100 - 283,300 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kTuition AssistancePaid HolidaysParental Leave

Key Requirements

  • •10+ years of experience in relationship management, account management, banking, financial services, or sales within complex client portfolios.
  • •5+ years managing and developing teams, including leaders.
  • •10+ years leading executive client discussions, contract renewals, retention planning, and revenue growth activities.
  • •Experience using account planning, portfolio management, and consultative selling to support banking technology and financial solutions.
  • •Bachelor’s degree in business, finance, management, or related field (or equivalent combination of education and experience).
Experience:FintechPaymentsFinancial servicesBankingCommunity banking
Education:Bachelor's
Skills:LeadershipCoachingPerformance managementStrategic account planningClient relationship management

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn