Platform Sales Leader - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Communication","Customer focus","Strategic thinking"]

Platform Sales Leader will define and execute localized sales and marketing plans to hit KPIs, grow Prestige Banking customers, coach sales staff, collect and address customer feedback, and organize promotional activities while staying abreast of compliance requirements. The role focuses on driving customer loyalty and financial product adoption in a Hong Kong retail banking context, leading a sales team and coordinating with branch networks.

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FursaFursa
HSBC
HSBC
6 months ago

Platform Sales Leader - Hang Seng Bank (HK) (Mongkok, Kowloon, HK)

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Last checked: 2 hours agoStatus: Live

Job Summary

Platform Sales Leader will define and execute localized sales and marketing plans to hit KPIs, grow Prestige Banking customers, coach sales staff, collect and address customer feedback, and organize promotional activities while staying abreast of compliance requirements. The role focuses on driving customer loyalty and financial product adoption in a Hong Kong retail banking context, leading a sales team and coordinating with branch networks.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Formulate and implement localized sales and marketing plans to achieve the assigned KPIs as well as to improve service quality and productivity
  • •Identify potential customers and groom them into Prestige Banking customers to maximize the customer loyalty and satisfaction
  • •Assist to manage and enhance capabilities/professionalism of the sales staff and provide coaching/support to them
  • •Obtain customer feedback and handle complaints in a professional manner
  • •Organize various promotional activities for acquiring new business

Key Requirements

  • •University degree in a related discipline is preferred
  • •At least 3 years of sales experience in the banking industry
  • •Good leadership and coaching abilities
  • •Sound judgment and strategic planning skills
  • •Proficiency in both English and Chinese
Experience:3+ yearsBanking
Education:Bachelor's
Skills:LeadershipCoachingCommunicationCustomer focusStrategic thinking
Certifications:Insurance Intermediaries Qualifying ExaminationsHong Kong Securities Institute Licensing ExaminationsEnhanced Competency Framework (ECF)Certified Banker (CB)
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn