Client Service Representative I - Birmingham, AL
United States
Workplace: OnsiteFull timeUSD 56,936.66 - 82,809.99Function: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: certificationSkills: ["Customer orientation","Relationship building","Problem-solving","Critical thinking","Collaboration"]Deliver exceptional customer service for Commercial HVAC by managing service agreement renewals, supporting service quoting, and assisting with the booking of service work. Partner with the sales team and account managers to expand scope, improve customer satisfaction, and ensure contractual obligations are met. Use Salesforce to manage opportunities and maintain an accurate sales pipeline, while developing skills through training toward a more customer-facing CSR role.
