SOC Analyst L2

NTT
Delhi
Workplace: OnsiteFull timeFunction: CybersecurityExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical","Troubleshooting","Coordination","Incident analysis","Service delivery"]

Provide second-line security managed services by proactively monitoring client infrastructures, reviewing tickets, and resolving security incidents and requests while meeting SLAs. Investigate and troubleshoot incidents to determine root cause, update knowledge articles, and coordinate incident containment and remediation. Administer and build SIEM environments (deployments, user/license management, log sources, upgrades, backups), integrate threat-intelligence feeds, and support reporting, automation opportunities, and disaster recovery testing.

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FursaFursa
NTT
NTT
1 year ago

SOC Analyst L2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live

Job Summary

Provide second-line security managed services by proactively monitoring client infrastructures, reviewing tickets, and resolving security incidents and requests while meeting SLAs. Investigate and troubleshoot incidents to determine root cause, update knowledge articles, and coordinate incident containment and remediation. Administer and build SIEM environments (deployments, user/license management, log sources, upgrades, backups), integrate threat-intelligence feeds, and support reporting, automation opportunities, and disaster recovery testing.
Location: Delhi
Workplace: Onsite
Employment Type: Full time
Job Function: Cybersecurity
Seniority: Mid level

Key Responsibilities

  • •Monitor client infrastructure and security solutions.
  • •Proactively identify problems, common incidents, and opportunities to reduce incidents and errors.
  • •Investigate assigned first-line incidents to determine root causes and provide telephonic or chat support when required.
  • •Schedule maintenance windows, follow shift handover procedures, report and escalate incidents, and ensure comprehensive resolution of incidents and requests.
  • •Administer and construct SIEM environments (deployment, user management, licenses, upgrades/patches, log source configuration, backups/recovery, and SIEM content/correlation rules) and integrate threat-intelligence feeds.

Key Requirements

  • •BE/BTech in Electronics/EC/EE/CS/IT engineering or MCA.
  • •At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, or GCIH/GCIA.
  • •At least one SIEM solution certification with SIEM/security solutions such as RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, or IBM QRadar Log Rhythm.
  • •Minimum 5 years of experience in security products and services, including 3 years in SIEM solutions.
  • •Knowledge of security devices and capabilities including firewalls, IPS, Web Application Firewall, DDoS, EDR, incident response, and SOAR.
Experience:5+ yearsSIEMSecurity operations
Education:Bachelor's in Electronics/EC/EE/CS/IT Engineering
Skills:AnalyticalTroubleshootingCoordinationIncident analysisService delivery
Certifications:CCNA SecurityCCSACEHCompTIAGCIHGCIASIEM solution certifications
Tech Stack:SIEMRSA NetWitnessSplunk ESElastic ELKHP ArcSightIBM QRadar Log RhythmThreat IntelligenceFirewallsIPSWeb Application FirewallDDoSEDRIncident responseSOARDisaster RecoveryNetworking protocolsDDOS

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn