Customer Experience Representative (Spokane, WA, US, 99216)

Provide support, guidance, follow-up, and resolution to customer inquiries and issues to ensure high customer satisfaction. Handle product questions, ordering, order tracking, complaints, credits/debits, and open order reporting. Enter email and phone orders into the system, process credit card payments, answer incoming calls, and support the sales team while maintaining accurate invoices and on-time order delivery in an on-site Spokane operation.