Service Operations Coordinator

Qureos
Anywhere
Workplace: OnsiteFull timeUSD 27 - 34 hourlyFunction: Business OperationsSkills: ["Organisational skills","Multitasking","Communication","Problem-solving","Attention to detail"]

Coordinate and schedule HVAC and plumbing service routes and appointments, serving as the central point of contact for both customers and technicians. Manage dispatch workflows, work orders, invoices, and service documentation while maintaining clear communication with the service team and management. Support inventory and parts ordering to keep technicians equipped, and help improve efficiency and organization across the service department.

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FursaFursa
Qureos
Qureos
2 weeks ago

Service Operations Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Coordinate and schedule HVAC and plumbing service routes and appointments, serving as the central point of contact for both customers and technicians. Manage dispatch workflows, work orders, invoices, and service documentation while maintaining clear communication with the service team and management. Support inventory and parts ordering to keep technicians equipped, and help improve efficiency and organization across the service department.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Coordinate and schedule daily routes and service appointments for HVAC and plumbing technicians.
  • •Act as the primary point of contact for customers for enquiries, scheduling, and service updates.
  • •Manage the service dispatch board to optimize technician productivity and handle emergency support requests.
  • •Create, process, and manage work orders, customer invoices, and service documentation.
  • •Assist with parts ordering and inventory management to ensure technicians are equipped.

Pay and Benefits

Salary: USD 27 - 34 hourly
Perks:Health InsurancePaid Leave401k

Key Requirements

  • •Proven experience in coordination, dispatch, or senior administrative roles in a trade/service environment, with HVAC or plumbing experience highly desirable.
  • •Exceptional organisational and multitasking skills in a fast-paced environment.
  • •Excellent verbal and written communication skills with a strong customer service focus.
  • •Strong problem-solving abilities with a proactive approach to challenges.
  • •Proficiency with computer systems, including MS Office, and the ability to learn new software quickly.
Skills:Organisational skillsMultitaskingCommunicationProblem-solvingAttention to detail
Tech Stack:MS Office

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn