U.S. Bancorp

4 weeks ago

Customer Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Proactively support and service a portfolio of small-to-medium Elavon clients by phone or email. Manage account maintenance, drive growth and increased profitability, and ensure strong overall client satisfaction. Identify opportunities to enhance the client relationship. Sell a full range of merchant processing products and services and act as the escalation point for internal and external client issues.

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Provide proactive support and service to an assigned portfolio of small-to-medium Elavon clients via telephone or email.
•Handle account maintenance, drive growth, and identify opportunities to enhance profitability and client satisfaction.
•Sell a full range of merchant processing products and services.
•Analyze information and produce reports, presentations, and proposals to support client needs.
•Serve as the escalation point for internal and external client issues.

Key Requirements

•Bachelor's degree, or equivalent work experience.
•0 to 2 years of client management experience.
•Fluent in German and English.
•Sales experience.
•Ability to analyze information and synthesize it into reports, presentations, and proposals.

Experience:0Financial servicesPaymentsMerchant servicesCustomer service

Education:Bachelor's

Skills:Customer relationship managementProblem-solvingOrganizationCommunicationCollaboration

Languages:GermanEnglish

Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

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U.S. Bancorp

4 weeks ago

Customer Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Provide proactive support and service to an assigned portfolio of small-to-medium Elavon clients via telephone or email.
•Handle account maintenance, drive growth, and identify opportunities to enhance profitability and client satisfaction.
•Sell a full range of merchant processing products and services.
•Analyze information and produce reports, presentations, and proposals to support client needs.
•Serve as the escalation point for internal and external client issues.

Key Requirements

•Bachelor's degree, or equivalent work experience.
•0 to 2 years of client management experience.
•Fluent in German and English.
•Sales experience.
•Ability to analyze information and synthesize it into reports, presentations, and proposals.

Experience:0Financial servicesPaymentsMerchant servicesCustomer service

Education:Bachelor's

Skills:Customer relationship managementProblem-solvingOrganizationCommunicationCollaboration

Languages:GermanEnglish

Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor