Trainline

4 months ago

Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Mid-level Site Reliability Engineer at Trainline, focusing on reliability, observability, and incident response. You’ll work with AWS-based cloud infrastructure, CI/CD, and DevOps practices to improve monitoring, post-incident reviews, and on-call resilience, collaborating with product engineering to ensure safe deployments and excellent service reliability.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Develop, maintain, and improve observability across the Trainline platform using metrics, logs, events, and traces to support detection and diagnosis.
•Participate in production incident response, investigate, communicate, and coordinate service restoration.
•Contribute to post-incident reviews and follow-up actions to enhance reliability, scalability, and resilience.
•Take part in the SRE on-call rotation and ensure services are operationally ready for safe deployments.
•Design and implement tooling and pipelines to strengthen monitoring, alerting, and data surfaced during live incidents.

Pay and Benefits

Salary: GBP 55,000 - 63,000 annually

Perks:Health InsurancePension

Key Requirements

•Strong production experience in site reliability engineering or SRE/DevOps roles.
•Hands-on experience with observability tooling (e.g., New Relic, ELK, Grafana) and cloud providers (preferably AWS).
•Experience scripting in at least one language (preferably Python) and with infrastructure-as-code tooling (Terraform, GitHub Actions).
•Understanding of SRE concepts such as SLI, SLO, and error budgets, and experience with incident response and post-incident reviews.
•Ability to design and implement monitoring, alerting, and time-series data to support rapid detection and diagnosis.

Skills:CommunicationCollaborationProblem-solvingRapid learningStakeholder management

Languages:English

Tech Stack:AWSNew RelicELKGrafanaIncident.ioDockerECSTerraformGitHub ActionsPython

Company Brief

Trainline

Digital rail and coach ticketing platform offering online booking, mobile tickets, journey planning, and real-time travel information across the UK and Europe. Aggregates fares from multiple operators and provides retail and distribution services for rail travel.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn

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Trainline

4 months ago

Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Develop, maintain, and improve observability across the Trainline platform using metrics, logs, events, and traces to support detection and diagnosis.
•Participate in production incident response, investigate, communicate, and coordinate service restoration.
•Contribute to post-incident reviews and follow-up actions to enhance reliability, scalability, and resilience.
•Take part in the SRE on-call rotation and ensure services are operationally ready for safe deployments.
•Design and implement tooling and pipelines to strengthen monitoring, alerting, and data surfaced during live incidents.

Pay and Benefits

Salary: GBP 55,000 - 63,000 annually

Perks:Health InsurancePension

Key Requirements

•Strong production experience in site reliability engineering or SRE/DevOps roles.
•Hands-on experience with observability tooling (e.g., New Relic, ELK, Grafana) and cloud providers (preferably AWS).
•Experience scripting in at least one language (preferably Python) and with infrastructure-as-code tooling (Terraform, GitHub Actions).
•Understanding of SRE concepts such as SLI, SLO, and error budgets, and experience with incident response and post-incident reviews.
•Ability to design and implement monitoring, alerting, and time-series data to support rapid detection and diagnosis.

Skills:CommunicationCollaborationProblem-solvingRapid learningStakeholder management

Languages:English

Tech Stack:AWSNew RelicELKGrafanaIncident.ioDockerECSTerraformGitHub ActionsPython

Company Brief

Trainline

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 100M to 250M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1997

Website LinkedIn