PRADA Senior Client Advisor RTW, Bond Street (London, GB)

Guarantee an exceptional luxury client experience by placing customers at the center, discovering their needs, and building long-lasting relationships. Promote Prada’s brand philosophy and values, exceed individual sales targets and KPI goals, and use the client journey approach in-store and on ecommerce. Capture client data in the CRM, embrace omni-channel, host appointments (in-person or virtual), and resolve client complaints while partnering with Back of House to support daily store operations.