Customer Experience Banker (Clare, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, building and growing consumer and business relationships. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary service. Identify customers’ financial goals, educate them on deposit products, and drive disciplined sales through follow-up, outbound calling, and partner/referral sourcing. Refer customers to other bank areas to deepen relationships while adhering to operational, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
22 hours ago

Customer Experience Banker (Clare, MI)

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, building and growing consumer and business relationships. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary service. Identify customers’ financial goals, educate them on deposit products, and drive disciplined sales through follow-up, outbound calling, and partner/referral sourcing. Refer customers to other bank areas to deepen relationships while adhering to operational, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and transaction offerings.
  • •Proactively identify opportunities to grow customer relationships through disciplined sales, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrated ability to provide excellent customer service and resolve customer issues effectively.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn