GTM Strategy & Operations, Professional Services

OpenAI
San Francisco
Workplace: HybridFull timeUSD 293,000 - 325,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsSkills: ["Executive communication","Cross-functional influence","Strategic thinking","Quantitative modeling","High-ownership"]

Build and scale the operating system for Professional Services’ go-to-market strategy. Own long-range and quarterly planning, pricing and packaging, forecasting and modeling, and executive reporting across demand, staffing, revenue, margin, and delivery performance. Design KPIs, dashboards, and operating cadences, improve the end-to-end services lifecycle, and lead cross-functional initiatives with Finance, Legal, GTM, FDE, Technical Success, and Revenue Operations to turn ambiguity into repeatable mechanisms.

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FursaFursa
OpenAI
OpenAI
1 month ago

GTM Strategy & Operations, Professional Services

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Last checked: 10 hours agoStatus: Live

Job Summary

Build and scale the operating system for Professional Services’ go-to-market strategy. Own long-range and quarterly planning, pricing and packaging, forecasting and modeling, and executive reporting across demand, staffing, revenue, margin, and delivery performance. Design KPIs, dashboards, and operating cadences, improve the end-to-end services lifecycle, and lead cross-functional initiatives with Finance, Legal, GTM, FDE, Technical Success, and Revenue Operations to turn ambiguity into repeatable mechanisms.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Define and drive business and GTM strategy for Professional Services, including target customers, offer portfolio, positioning, pricing and packaging, partner motions, and standardization vs. tailoring of delivery.
  • •Own long-range, annual, and quarterly planning for the services business, translating goals into bookings, revenue, margin, capacity, utilization, role mix, geography, hiring, and investment assumptions.
  • •Build and maintain integrated demand, capacity, staffing, and revenue models; develop scenarios and sensitivities; improve forecast accuracy and provide executive recommendations.
  • •Design the business management system: KPIs, source-of-truth reporting, dashboards, pipeline and staffing reviews, and operating cadences.
  • •Improve the end-to-end services lifecycle from opportunity intake and scoping through commercial design, contracting, staffing, delivery, and expansion, partnering with Revenue Operations and Systems.

Pay and Benefits

Salary: USD 293,000 - 325,000 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years of experience in GTM Strategy & Operations, Business Operations, Strategic Finance, management consulting, or comparable roles, including technology Professional Services or managed-services experience.
  • •Deep command of services economics and operating levers (pipeline, bookings, backlog, revenue timing, gross margin, utilization, capacity, staffing mix, delivery quality, customer outcomes).
  • •Exceptional quantitative modeling skills to build auditable demand, staffing, revenue, and scenario models using spreadsheets.
  • •Strong commercial and GTM judgment across pricing/packaging, offer design, forecasting, resource allocation, and complex enterprise delivery motions.
  • •Excellent executive communication and influence; record of turning ambiguous strategy into repeatable operating mechanisms and measurable results.
Experience:8+ yearsTechnology professional servicesManaged servicesConsulting
Skills:Executive communicationCross-functional influenceStrategic thinkingQuantitative modelingHigh-ownership
Tech Stack:SQLBISpreadsheetsDashboards

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor