IT Account Manager - German Speaker (m/f/d)

Own end-to-end service lifecycle management for Allianz Global Network (AGN) within the Customer Excellence/Front-End Service Management team. Serve as the key interface between Allianz Technology and operating entities across Europe—driving measurable improvements, managing relationships, aligning AGN strategy with customer needs, and coordinating with AGN squads. Handle official customer communication, manage KPIs/SLAs and pricing discussions, and support risk, incident, and problem management.