Product Support Technician

Epiroc
Australia
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Safety focus","Communication","Problem-solving","Diagnostic troubleshooting","Working under pressure"]

Maintain, repair, and diagnose Epiroc surface drills for Pilbara service operations from the Newman site. You’ll handle mechanical, hydraulic, pneumatic, and electrical fault-finding; perform rebuilds and modifications; and provide customer support while collaborating with stakeholders. This role is offered on FIFO from Perth with rosters including 8/6 or 2/2, plus relocation support for suitable candidates.

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FursaFursa
Epiroc
Epiroc
2 days ago

Product Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Maintain, repair, and diagnose Epiroc surface drills for Pilbara service operations from the Newman site. You’ll handle mechanical, hydraulic, pneumatic, and electrical fault-finding; perform rebuilds and modifications; and provide customer support while collaborating with stakeholders. This role is offered on FIFO from Perth with rosters including 8/6 or 2/2, plus relocation support for suitable candidates.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Understand and comply with OH&S policies and procedures.
  • •Perform maintenance and repairs to Epiroc surface drills.
  • •Diagnose and fault-find mechanical, hydraulic, pneumatic, and electrical problems.
  • •Carry out modifications, installations, and repair/rebuild/service of customer machines.
  • •Provide support to customers and collaborate with team members and stakeholders.

Pay and Benefits

Perks:SuperannuationIncome ProtectionPaid ParentalAnnual BonusFlights

Key Requirements

  • •Extensive HME maintenance knowledge and experience, with experience maintaining and repairing surface drills.
  • •Atlas Copco/Epiroc surface drills product knowledge, particularly Pit Vipers, D65's and T45's.
  • •Relevant trade qualifications.
  • •Strong safety focus and ability to work under pressure.
  • •Computer literacy, excellent communication skills, and strong problem-solving with diagnostic and trouble-shooting skills.
Experience:HME maintenanceSurface drillsMining equipment
Education:Certification / Diploma
Skills:Safety focusCommunicationProblem-solvingDiagnostic troubleshootingWorking under pressure

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn