Reliability Engineer 4 (Observability Specialist )

U.S. Bancorp
Chicago, Cupertino, Charlotte, Atlanta, Denver
Workplace: OnsiteFull timeUSD 124,355 - 146,300 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 6-8 yearsEducation: bachelorsSkills: ["Stakeholder management","Communication","Technical leadership","Mentorship","Analysis"]

Own observability for critical customer journeys by defining, documenting, and continuously improving SLI/SLO/error budget frameworks, dashboards, alerts, synthetic monitoring, and telemetry standards. Partner with product, application engineering, SRE, and operations to ensure production readiness and instrumentation for reliability measurement. Use telemetry and incident/performance analysis to identify gaps, reduce alert fatigue, and improve detection accuracy while providing senior technical guidance and governance across observability assets.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Reliability Engineer 4 (Observability Specialist )

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own observability for critical customer journeys by defining, documenting, and continuously improving SLI/SLO/error budget frameworks, dashboards, alerts, synthetic monitoring, and telemetry standards. Partner with product, application engineering, SRE, and operations to ensure production readiness and instrumentation for reliability measurement. Use telemetry and incident/performance analysis to identify gaps, reduce alert fatigue, and improve detection accuracy while providing senior technical guidance and governance across observability assets.
Location: Chicago, Cupertino, Charlotte, Atlanta, Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Define, document, implement, and continuously improve observability across critical customer journeys aligned to observability strategy and reliability objectives.
  • •Design and govern SLIs, SLOs, error budgets, and reliability metrics for enterprise applications and services.
  • •Establish observability governance frameworks for dashboards, alerts, synthetic monitoring, telemetry standards, and lifecycle management of observability assets.
  • •Translate business and technical requirements into scalable observability architectures, including instrumentation standards, monitoring strategies, tagging frameworks, and alerting models.
  • •Analyze telemetry and incident/performance data to identify observability gaps, reduce alert fatigue, and improve detection accuracy while mentoring teams on distributed tracing, logging, metrics, and alert governance.

Pay and Benefits

Salary: USD 124,355 - 146,300 annually
Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •Bachelor's degree, or equivalent work experience.
  • •Six to eight years of relevant work experience in areas such as business and risk analysis, IT service management, production support, product/project management, or application development.
  • •Expertise in observability engineering, SRE, or reliability engineering.
  • •Strong knowledge of SLIs, SLOs, error budgets, and customer journey monitoring.
  • •Hands-on experience with APM, RUM, synthetics, monitoring, logging, tracing, and telemetry frameworks.
Experience:6-8 years
Education:Bachelor's
Skills:Stakeholder managementCommunicationTechnical leadershipMentorshipAnalysis
Tech Stack:DatadogDynatraceSplunkGrafanaPrometheusNew RelicElasticOpenTelemetryKubernetesMicroservicesCloud platforms

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor