Lumen

1 month ago

Supervisor Region Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Support a high-ownership telecom operations team in Vancouver, WA, overseeing daily plant network services, installation and maintenance efforts, and contractor relations while driving training, performance and customer-focused service in a union environment.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Manager level

Key Responsibilities

•Manage the daily operation of outside and inside plant network services and technicians whose work includes installation and maintenance of residential, business, central office as well as design services and splicing activities.
•Serve as the single point of contact between Century Link and Contractors to resolve issues arising during the construction and/or maintenance process.
•Lead training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
•Lead a team of technicians who meet attendance and performance standards.
•Represent Century Link with customers and governmental agencies.

Pay and Benefits

Salary: USD 93,092 - 124,122 annually

Perks:Health Insurance401kWellness StipendEducation Program

Key Requirements

•4+ years experience managing teams in a telecom technical environment, including union environments
•strong skills in employee development: training, coaching and mentoring
•proficient with Excel, email, Word and legacy systems
•knowledge of installation and maintenance of residential and business services, Local Network processes, and related products
•knowledge of splicing and construction processes in the telecom industry and contractor relations

Experience:4+ yearsTelecommunicationsTelecomUnion environment

Education:Bachelor's

Skills:LeadershipCommunicationCoachingNegotiationProblem-solving

Tech Stack:ExcelWord

Company Brief

Lumen

Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn

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Lumen

1 month ago

Supervisor Region Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Manager level

Key Responsibilities

•Manage the daily operation of outside and inside plant network services and technicians whose work includes installation and maintenance of residential, business, central office as well as design services and splicing activities.
•Serve as the single point of contact between Century Link and Contractors to resolve issues arising during the construction and/or maintenance process.
•Lead training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills.
•Lead a team of technicians who meet attendance and performance standards.
•Represent Century Link with customers and governmental agencies.

Pay and Benefits

Salary: USD 93,092 - 124,122 annually

Perks:Health Insurance401kWellness StipendEducation Program

Key Requirements

•4+ years experience managing teams in a telecom technical environment, including union environments
•strong skills in employee development: training, coaching and mentoring
•proficient with Excel, email, Word and legacy systems
•knowledge of installation and maintenance of residential and business services, Local Network processes, and related products
•knowledge of splicing and construction processes in the telecom industry and contractor relations

Experience:4+ yearsTelecommunicationsTelecomUnion environment

Education:Bachelor's

Skills:LeadershipCommunicationCoachingNegotiationProblem-solving

Tech Stack:ExcelWord

Company Brief

Lumen

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn