Customer Success Manager – Dutch or Swedish speaker

Salesforce
Dublin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 7-10 yearsSkills: ["Consulting","Trusted-advisor mindset","Executive communication","Risk mitigation","Adoption planning"]

Drive customer value by guiding Salesforce implementations and helping accounts accelerate business and technology outcomes. Use Salesforce Customer Success Methodology to assess goals, develop adoption paths, manage risks, and deliver executive-level relationship building. Specialize in specific clouds or industries, demonstrate hands-on product knowledge, and proactively communicate product changes and service updates while partnering with account teams and advisory experts.

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FursaFursa
Salesforce
Salesforce
1 day ago

Customer Success Manager – Dutch or Swedish speaker

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Last checked: 14 hours agoStatus: Live

Job Summary

Drive customer value by guiding Salesforce implementations and helping accounts accelerate business and technology outcomes. Use Salesforce Customer Success Methodology to assess goals, develop adoption paths, manage risks, and deliver executive-level relationship building. Specialize in specific clouds or industries, demonstrate hands-on product knowledge, and proactively communicate product changes and service updates while partnering with account teams and advisory experts.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Use the Customer Success Methodology to understand customer goals and recommend actions to accelerate business and technology objectives.
  • •Develop knowledge of customers’ Salesforce implementations and evangelize Salesforce capabilities across clouds.
  • •Guide organizational strategy, governance, and change-management standard processes based on customer needs.
  • •Apply hands-on Salesforce product knowledge to support customer business priorities and roadmaps.
  • •Proactively identify risks, build risk mitigation plans, and communicate relevant technical product changes and service updates.

Key Requirements

  • •7-10 years of relevant industry expertise as an experienced professional.
  • •In-depth knowledge of one or more lines of business, including a specific cloud or industry.
  • •Strong consulting skills with confirmed results working as a trusted advisor to drive business value for customers.
  • •Ability to lead influential C-level conversations, facilitate difficult discussions, and handle objections.
  • •Fluency in English and Dutch or Swedish is required.
Experience:7-10 years
Skills:ConsultingTrusted-advisor mindsetExecutive communicationRisk mitigationAdoption planning
Languages:EnglishDutchSwedish
Tech Stack:SalesforceAgentforce

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor