Sr. Associate, Process Manager (Auto)

Discover Financial
Plano
Workplace: OnsiteFull timeUSD 80,800 - 92,200 annuallyFunction: Communications, PR & CommunityEducation: high_schoolSkills: ["Adaptability","Problem-solving","Collaboration","Stakeholder management","Training/presentation"]

Own day-to-day oversight of multiple business processes, using process controls and metrics to monitor, analyze, and improve performance. Collect and measure process data to identify trends, gaps, and opportunities for sustainable practices. Resolve complex process issues by partnering with stakeholders, maintaining formal process documentation, and representing the department in change-control forums. Train internal customers and support cross-functional initiatives to execute improvements across the organization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
2 days ago

Sr. Associate, Process Manager (Auto)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own day-to-day oversight of multiple business processes, using process controls and metrics to monitor, analyze, and improve performance. Collect and measure process data to identify trends, gaps, and opportunities for sustainable practices. Resolve complex process issues by partnering with stakeholders, maintaining formal process documentation, and representing the department in change-control forums. Train internal customers and support cross-functional initiatives to execute improvements across the organization.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day oversight of multiple business processes.
  • •Monitor, report, and plan process improvement or redesign initiatives; define and manage process controls.
  • •Collect and analyze process data, identify trends/gaps, and recommend sustainable business practices.
  • •Resolve complex process problems by escalating breakdowns and involving the right stakeholders.
  • •Maintain formal process documentation and provide training/presentations to internal customers, including for executive-level audiences.

Pay and Benefits

Salary: USD 80,800 - 92,200 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience in Microsoft Office or G Suite.
  • •At least 2 years of experience in Business Process Management, Project Management, or Risk Management.
  • •Bachelor’s Degree or military experience.
  • •Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (preferred).
Experience:Business process managementProject managementRisk management
Education:High School
Skills:AdaptabilityProblem-solvingCollaborationStakeholder managementTraining/presentation
Certifications:LeanAgileSix SigmaBusiness Process ManagementProject Management
Tech Stack:Microsoft OfficeG Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn