Forward Deployed Engineer I/II

Giga
San Francisco
Workplace: OnsiteFull timeUSD 100,000 - 190,000 annuallyFunction: Software EngineeringExperience: 1+ yearsSkills: ["React","Python","APIs","CI/CD"]

Agent Engineer role interfacing between the company and customers to build and deploy sophisticated real-time AI agents. You will own the full agent development lifecycle, run discovery and demos, setup CI/CD, monitor usage, and contribute to product improvements in a fast-paced, customer-focused environment.

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FursaFursa
Giga
Giga
3 months ago

Forward Deployed Engineer I/II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Agent Engineer role interfacing between the company and customers to build and deploy sophisticated real-time AI agents. You will own the full agent development lifecycle, run discovery and demos, setup CI/CD, monitor usage, and contribute to product improvements in a fast-paced, customer-focused environment.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Entry level

Key Responsibilities

  • •Lead customer engagements from discovery calls and demos, acting as the primary point of contact and PoC for fast-paced projects.
  • •Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, debug issues, and document best practices for future projects.
  • •Collaborate with customers to gather feedback, communicate requirements, and ensure successful deployment of agents.
  • •Contribute to the codebase and work with core teams to enhance the platform based on customer needs.
  • •Prepare and deliver clear updates to customers and internal stakeholders, ensuring successful outcomes.

Pay and Benefits

Salary: USD 100,000 - 190,000 annually
Equity and Bonus:Equity
Perks:Equity401k

Key Requirements

  • •Know the basics: understanding of React, Python, tool calls, APIs, etc.
  • •Strong communication and problem-solving skills with experience in customer-facing roles.
  • •Entrepreneurial mindset with ability to context-switch rapidly and a high bar for quality work.
  • •Grit and attention to detail with ability to work long hours and stay customer-focused.
  • •1+ years of experience in computer science, analytics, or a consultancy background preferred.
Experience:1+ yearsAICustomer serviceSaaS
Skills:ReactPythonAPIsCI/CD
Languages:English
Tech Stack:ReactPythonAPIsCI/CD

Company Brief

Giga
Builds emotionally intelligent, real‑time AI voice and chat agents to automate enterprise B2C customer support, handling complex workflows, multilingual voice, and integrations for large enterprises like DoorDash.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: San Francisco, United States
Founded: 2023
WebsiteLinkedIn