Box Office Seller- The Depot

Live Nation Entertainment
Salt Lake City
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Attention to detail","Multitasking","Customer service","Problem-solving","Cultural tolerance"]

Handle box office operations for Ticketmaster sales and show nights, ensuring cash handling compliance, balancing ticket sales, and supporting daily/nightly reconciliation. Provide prompt, courteous customer service in person and by phone, troubleshoot will call and guest list issues, and assist with upgrades and ticket pricing initiatives. Maintain Box Office systems (including spreadsheets and phone menus), support ADA-related needs, and help with day-of-show workflows and possible offsite venue coverage.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Seller- The Depot

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Handle box office operations for Ticketmaster sales and show nights, ensuring cash handling compliance, balancing ticket sales, and supporting daily/nightly reconciliation. Provide prompt, courteous customer service in person and by phone, troubleshoot will call and guest list issues, and assist with upgrades and ticket pricing initiatives. Maintain Box Office systems (including spreadsheets and phone menus), support ADA-related needs, and help with day-of-show workflows and possible offsite venue coverage.
Location: Salt Lake City
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with clubs & theaters cash handling policies and procedures, including balancing and reconciling daily/nightly ticket sales.
  • •Assist with reconciliation of cash drawers and ticket stock, and support ticket pricing initiatives and daily ticket counts.
  • •Provide customer service in person and over the phone, facilitate day-of-show operations, and support will call and guest list processes.
  • •Troubleshoot night-of-show issues (transfers, barcodes, account issues) and collaborate on ADA requirements.
  • •Maintain Ticketmaster host system operations, opening/closing shift procedures, call center phone menus, and Box Office cleanliness.

Pay and Benefits

Perks:Loan ReimbursementAdoption Support

Key Requirements

  • •Knowledge of cash handling and balancing/reconciling daily or nightly ticket sales.
  • •Entry-level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel).
  • •Prompt, courteous, and knowledgeable customer service in person and over the phone.
  • •Ability to work flexible schedules including days/nights, weekends, and holidays.
  • •High school diploma; attention to detail and multitasking in a fast-paced environment.
Experience:Live entertainment operations
Education:High School
Skills:Attention to detailMultitaskingCustomer serviceProblem-solvingCultural tolerance
Tech Stack:Ticketmaster host systemMicrosoft OutlookMicrosoft PowerPointMicrosoft ExcelSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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