Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 31.5Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail environment. Lead by example on the sales floor, deliver exceptional and inclusive customer service, and resolve customer issues. Recruit, onboard, coach, and develop talent while supporting omni-channel clienteling and digital engagement. Oversee core store operations including compliance, scheduling, payroll, HR processes, loss prevention, safety, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence in a luxury retail environment. Lead by example on the sales floor, deliver exceptional and inclusive customer service, and resolve customer issues. Recruit, onboard, coach, and develop talent while supporting omni-channel clienteling and digital engagement. Oversee core store operations including compliance, scheduling, payroll, HR processes, loss prevention, safety, and visual merchandising.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, KPI monitoring, and category initiatives.
  • •Deliver exceptional service by maintaining an inclusive, high-energy environment and acting as a brand ambassador in-store and in the community.
  • •Recruit, onboard, coach, and develop team members to build a strong talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, customer data acquisition, and social media-driven improvements.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 31.5
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •1+ years of leadership experience in retail or service, with luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, plus knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxury
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor