Associate Forward Deployed Product Manager

Cresta
United States
Workplace: RemoteFull timeFunction: Product ManagementExperience: 2+ yearsSkills: ["Problem-solving","Communication","Leadership","Collaboration","Critical thinking"]

Associate Forward-Deployed Product Manager on the AI Agents team who creates, deploys, and optimizes AI Agents to transform customer businesses. Works with Senior FDPMs and Forward-Deployed Engineers to support AI Agent products, driving deployments across the lifecycle, defining roadmaps with data-driven insights, iterating prompt and context engineering, running evaluations and A/B tests, and improving playbooks for agent development and deployment.

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FursaFursa
Cresta
Cresta
9 months ago

Associate Forward Deployed Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Associate Forward-Deployed Product Manager on the AI Agents team who creates, deploys, and optimizes AI Agents to transform customer businesses. Works with Senior FDPMs and Forward-Deployed Engineers to support AI Agent products, driving deployments across the lifecycle, defining roadmaps with data-driven insights, iterating prompt and context engineering, running evaluations and A/B tests, and improving playbooks for agent development and deployment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
  • •Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
  • •Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
  • •Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
  • •Improve our playbooks for agent development and customer deployment

Pay and Benefits

Perks:Health InsuranceDentalVisionRemote WorkParental Leave401kWellness StipendMeal ProgramCommuter Benefits

Key Requirements

  • •2+ years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)
  • •Hands-on work style – curiosity with a bias for action
  • •Comfortable working with ambiguity and learning quickly in a dynamic startup environment
  • •Willingness to travel
  • •Ability to collaborate with senior FDPMs and engineers to build AI Agent products
Experience:2+ yearsAISaaS
Skills:Problem-solvingCommunicationLeadershipCollaborationCritical thinking
Languages:English
Tech Stack:Prompt engineeringAI agentsLLMsAgent builderBeta internal tools

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn