The North Face: Floor Supervisor - Stonebriar Centre

The North Face
United States
Workplace: OnsiteFull timeFunction: OtherExperience: 1-2 yearsSkills: ["Leadership","Communication","Problem-solving"]

Assist with daily floor operations and supervise a team to meet sales goals. Deliver exceptional customer service, support coaching and development of associates, and ensure adherence to store policies and safety procedures. Collaborate with leadership on merchandising and operational tasks to create a high-quality shopping environment.

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The North Face
The North Face
4 months ago

The North Face: Floor Supervisor - Stonebriar Centre

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Assist with daily floor operations and supervise a team to meet sales goals. Deliver exceptional customer service, support coaching and development of associates, and ensure adherence to store policies and safety procedures. Collaborate with leadership on merchandising and operational tasks to create a high-quality shopping environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Oversee daily floor operations and ensure sales goals are met.
  • •Train and supervise sales associates, provide coaching and feedback.
  • •Assist customers and resolve service issues in a timely, professional manner.
  • •Coordinate visual merchandising and product presentation to enhance customer experience.
  • •Maintain store policies, safety procedures, and loss prevention measures.

Key Requirements

  • •At least 1-2 years of supervisory experience in retail or hospitality.
  • •Strong customer service and communication skills with the ability to resolve issues promptly.
  • •Proven ability to lead a team, assign tasks, and manage floor coverage.
  • •Familiarity with POS systems, basic inventory management, and cash handling.
  • •Flexibility to work weekends, holidays, and extended hours as needed.
Experience:1-2 yearsRetailCustomer service
Skills:LeadershipCommunicationProblem-solving
Languages:English

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn