Part-Time Fashion Consultant - Ferragamo, Dubai Mall (Emiratisation)

Chalhoub Group
Dubai
Workplace: OnsitePart timeFunction: SalesSkills: ["Customer focus","Communication","Relationship building"]

Drive individual and collective sales targets while delivering exceptional guest experience in-store. Support implementation of CRM, CX, and customer/people initiatives, collect customer-behavior insights, and build client relationships using an omni-channel approach. Help with product pre-buying feedback, loyalty program promotion (MUSE), click-and-collect SLA compliance, and in-store marketing events/activations. Ensure VM guidelines and SOP adherence while contributing to eNPS through people experience initiatives.

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FursaFursa
Chalhoub Group
Chalhoub Group
1 day ago

Part-Time Fashion Consultant - Ferragamo, Dubai Mall (Emiratisation)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive individual and collective sales targets while delivering exceptional guest experience in-store. Support implementation of CRM, CX, and customer/people initiatives, collect customer-behavior insights, and build client relationships using an omni-channel approach. Help with product pre-buying feedback, loyalty program promotion (MUSE), click-and-collect SLA compliance, and in-store marketing events/activations. Ensure VM guidelines and SOP adherence while contributing to eNPS through people experience initiatives.
Location: Dubai
Workplace: Onsite
Employment Type: Part time
Job Function: Sales

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support in-store implementation of CRM, CX, and other customer and people initiatives.
  • •Collect data on customer behavior, top sellers, and slow movers for business reviews.
  • •Drive client relationships using an omni-channel approach and provide pre-buying product feedback.
  • •Ensure adherence to VM guidelines and SOPs, manage click-and-collect within SLAs, capture customer data, and promote the loyalty program (MUSE).

Pay and Benefits

Perks:Health InsuranceChildcareRemote Work

Key Requirements

  • •Strong English communication skills
Skills:Customer focusCommunicationRelationship building
Languages:English
Tech Stack:CRMCXMUSEENPSClick and collectSLAsOmni-channelVM guidelinesSOPs

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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