Sales and Service Leader - Full Time (Chicago, IL, US, 60611)

Sephora
Chicago
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Client-first mindset"]

Lead day-to-day store performance by coaching and empowering team members to deliver exceptional client service and achieve sales goals. Drive results through strong client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across loyalty programs, brand initiatives, and service excellence, while assisting with inventory, visual merchandising, and maintaining store standards. Help build an inclusive, high-performing environment where everyone can thrive.

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FursaFursa
Sephora
Sephora
6 days ago

Sales and Service Leader - Full Time (Chicago, IL, US, 60611)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live

Job Summary

Lead day-to-day store performance by coaching and empowering team members to deliver exceptional client service and achieve sales goals. Drive results through strong client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across loyalty programs, brand initiatives, and service excellence, while assisting with inventory, visual merchandising, and maintaining store standards. Help build an inclusive, high-performing environment where everyone can thrive.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment with ability to learn and share product knowledge and training.
Skills:LeadershipCoachingCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn