Quality Control Associate, Outbound

RealReal
Phoenix
Workplace: OnsiteFull timeUSD 18 - 18 hourlyFunction: Quality & Regulatory (Non-Software)Skills: ["Independence","Initiative","Time management","Attention to detail","Communication"]

Conduct outbound quality audits by performing inspections according to audit guidelines and UPH expectations. Collaborate with training to execute training and communications, and share knowledge to address process and skill gaps found during inspections. Maintain brand standards and work closely with the QC and Training Lead and the Outbound team to drive a culture of learning, improvement, and total quality management.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
RealReal
RealReal
1 day ago

Quality Control Associate, Outbound

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Conduct outbound quality audits by performing inspections according to audit guidelines and UPH expectations. Collaborate with training to execute training and communications, and share knowledge to address process and skill gaps found during inspections. Maintain brand standards and work closely with the QC and Training Lead and the Outbound team to drive a culture of learning, improvement, and total quality management.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

  • •Conduct inspections in accordance with audit guidelines and UPH expectations.
  • •Collaborate with training and development to identify and execute training and communication.
  • •Communicate knowledge and process/skill gaps identified through inspections.
  • •Uphold and maintain company brand standards.
  • •Collaborate with QC and Training Lead and the Outbound team to drive a culture of learning and total quality management.

Pay and Benefits

Salary: USD 18 hourly
Perks:Meal AllowanceEquity401kHealth InsuranceDentalVisionPaid LeavePaid Holidays

Key Requirements

  • •Proven track record auditing quality, QC metrics, and return rate metrics.
  • •Comprehensive understanding of functional areas being audited.
  • •Ability to work independently, take initiative, and prioritize daily tasks and deadlines.
  • •Very strong attention to detail with the ability to work quickly and effectively.
  • •Excellent verbal and written communication skills, plus strong interpersonal skills.
Skills:IndependenceInitiativeTime managementAttention to detailCommunication
Tech Stack:Google FormsGoogle SheetsPivot Tables

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor