Serco

1 month ago

Duty Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Leisure Centre Duty Manager responsible for overseeing daily operations at Stechford Leisure Centre, ensuring safe, smooth, and customer-focused service. Leads staff across reception, wet and dry areas, manages bookings and incidents, and upholds procedures to support an active, healthy community.

Location: United Kingdom

Workplace: Onsite

Employment Type: Part time

Job Function: Facilities, Workplace & Physical Operations

Seniority: Manager level

Key Responsibilities

•Act as a key holder, confidently opening and closing the centre
•Lead the day-to-day running of the facility, ensuring everything operates safely and efficiently
•Support and guide colleagues across reception, wet side, and dry side areas
•Allocate tasks, oversee shift operations, and make sure there’s appropriate colleague cover
•Manage the daily booking diary and respond to customer needs and changes

Pay and Benefits

Perks:Free MembershipMeal Allowance

Key Requirements

•Previous experience in a leisure, fitness, or customer-focused environment
•The ability to swim confidently and have a National Pool Lifeguard Qualification (NPLQ)
•Experience supervising or supporting colleagues in a fast-paced setting
•Strong communication skills and a calm approach under pressure
•Great organisational skills with a flexible, reliable approach to shift work

Skills:CommunicationLeadershipCustomer serviceProblem-solvingTeamwork

Certifications:NPLQ

Languages:English

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

1 month ago

Duty Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Part time

Job Function: Facilities, Workplace & Physical Operations

Seniority: Manager level

Key Responsibilities

•Act as a key holder, confidently opening and closing the centre
•Lead the day-to-day running of the facility, ensuring everything operates safely and efficiently
•Support and guide colleagues across reception, wet side, and dry side areas
•Allocate tasks, oversee shift operations, and make sure there’s appropriate colleague cover
•Manage the daily booking diary and respond to customer needs and changes

Pay and Benefits

Perks:Free MembershipMeal Allowance

Key Requirements

•Previous experience in a leisure, fitness, or customer-focused environment
•The ability to swim confidently and have a National Pool Lifeguard Qualification (NPLQ)
•Experience supervising or supporting colleagues in a fast-paced setting
•Strong communication skills and a calm approach under pressure
•Great organisational skills with a flexible, reliable approach to shift work

Skills:CommunicationLeadershipCustomer serviceProblem-solvingTeamwork

Certifications:NPLQ

Languages:English

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn