Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply
Newcastle
Workplace: OnsiteFull timeUSD 22 - 26Function: SalesExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Customer obsession","Learn new technologies","Sound decision-making"]

Provide exceptional customer service for SiteOne customers in the green industry, assisting via in-person support, phone, and online ordering. Build and manage strong customer relationships, help customers with questions and needs, and pull/prepare inventory orders for pickup or delivery. Identify opportunities to grow sales with current and potential customers, partner with branch leadership on new tools and ways of working, and support merchandising and inventory tasks while maintaining a safe work environment.

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SiteOne Landscape Supply
SiteOne Landscape Supply
1 day ago

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide exceptional customer service for SiteOne customers in the green industry, assisting via in-person support, phone, and online ordering. Build and manage strong customer relationships, help customers with questions and needs, and pull/prepare inventory orders for pickup or delivery. Identify opportunities to grow sales with current and potential customers, partner with branch leadership on new tools and ways of working, and support merchandising and inventory tasks while maintaining a safe work environment.
Location: Newcastle
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Demonstrate exceptional customer service to SiteOne customers.
  • •Cultivate and manage strong customer relationships.
  • •Assist customers with questions and needs via in person, phone, or online ordering.
  • •Pull and prepare inventory orders for customer pickup or delivery.
  • •Assist with merchandising, managing inventory, and other store tasks while maintaining a safe working environment.

Pay and Benefits

Salary: USD 22 - 26
Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kLife InsurancePaid TrainingProduct DiscountsCompany Apparel

Key Requirements

  • •Minimum 1 year experience in a retail or wholesale setting, preferred.
  • •Excellent customer service skills.
  • •Conversational bilingual proficiency in English/Spanish is preferred.
  • •Green industry knowledge (landscape, nursery, or irrigation products) is a plus.
  • •Must be able to lift a minimum of 50 pounds; high school diploma or equivalent preferred.
Experience:1+ yearsRetailWholesaleGreen industryLandscapeNurseryIrrigationCustomer service
Education:High School
Skills:Customer serviceRelationship buildingCustomer obsessionLearn new technologiesSound decision-making
Languages:EnglishSpanish

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn