User Researcher (all genders)

Edenred
Germany
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Experience: 3+ yearsSkills: ["Communication","Problem-solving","Collaboration","Storytelling","Leadership"]

The role defines and drives user research strategy in collaboration with Product Design and Product Management to inform product decisions. You’ll design and conduct qualitative and quantitative studies, lead end-to-end research operations, synthesize findings into actionable deliverables, and partner with Product and Design to enable a scalable, user-centered product culture in a hybrid German team.

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Edenred
Edenred
3 months ago

User Researcher (all genders)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

The role defines and drives user research strategy in collaboration with Product Design and Product Management to inform product decisions. You’ll design and conduct qualitative and quantitative studies, lead end-to-end research operations, synthesize findings into actionable deliverables, and partner with Product and Design to enable a scalable, user-centered product culture in a hybrid German team.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Define and evolve user research strategy in close collaboration with Product Design and Product Management, aligned with business outcomes
  • •Design and conduct qualitative and quantitative research tailored to product goals and user flows
  • •Embed research into shaping and discovery rituals, ensuring insights inform decisions early in the product lifecycle
  • •Lead and manage end-to-end research operations (e.g. interviews, usability testing, workshops, surveys), including participant recruitment, ensuring compliance, consent, and representative user samples
  • •Synthesize findings into clear deliverables (personas, journey maps, opportunity briefs), engage stakeholders, and drive a user-centered product culture

Pay and Benefits

Perks:Mobile WorkingShopping Card

Key Requirements

  • •At least 3 years of professional experience in user research, ideally in B2B, tech-driven, or complex product environments, with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus
  • •Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions
  • •Strong skills in participant recruitment, research operations, and user research tools to drive scalable, efficient research campaigns
  • •Ability to synthesize complex data into clear, evidence-based recommendations and communicate findings to diverse stakeholders
  • •Fluent in English and German with French or Italian as a plus
Experience:3+ yearsMobilityEV chargingB2BTech
Skills:CommunicationProblem-solvingCollaborationStorytellingLeadership
Languages:EnglishGerman
Tech Stack:User research tools

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn