Senior Manager-Client Management

American Express
United States
Workplace: RemoteFull timeUSD 103,750 - 174,750 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Relationship management","Consultative selling","Communication","Negotiation","Cross-functional collaboration"]

Own a strategic portfolio of merchant relationships and serve as the primary accountable partner for partnership health and growth. Develop and execute client account strategies, lead consultative sales conversations, and drive expansion across B2B payment solutions, American Express Offers, advertising products, and related value-added services. Build senior-level executive relationships, collaborate cross-functionally to deliver client value, monitor portfolio performance and risks, and secure payment decisioning opportunities to achieve commercial objectives.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager-Client Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own a strategic portfolio of merchant relationships and serve as the primary accountable partner for partnership health and growth. Develop and execute client account strategies, lead consultative sales conversations, and drive expansion across B2B payment solutions, American Express Offers, advertising products, and related value-added services. Build senior-level executive relationships, collaborate cross-functionally to deliver client value, monitor portfolio performance and risks, and secure payment decisioning opportunities to achieve commercial objectives.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Own a portfolio of strategic merchant relationships and maintain overall partnership health and growth.
  • •Develop and execute account strategies aligned to client objectives and American Express priorities.
  • •Drive portfolio growth by expanding B2B payment solutions and other value-added services and opportunities.
  • •Lead consultative sales conversations, secure payment decisioning opportunities as appropriate, and manage a pipeline of growth opportunities.
  • •Monitor portfolio performance, identify risks and opportunities, and collaborate cross-functionally to deliver solutions and strengthen long-term partnerships.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kParental Leave

Key Requirements

  • •5-8 years of experience in strategic account management, client management, consultative sales, business development, or related commercial roles.
  • •Proven ability to build and manage senior-level client relationships.
  • •Strong consultative selling and relationship management skills with demonstrated success driving business growth.
  • •Ability to identify client needs and translate them into actionable business opportunities.
  • •Experience collaborating across matrixed organizations and strong communication, negotiation, presentation, and influencing skills.
Experience:FintechPaymentsMerchant acquiringCommercial paymentsB2B commerce
Skills:Relationship managementConsultative sellingCommunicationNegotiationCross-functional collaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn