12 hours ago

Machine Learning Engineer Intern (TikTok Shop Global E-Commerce, Conversational AI) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Build and optimize AI-powered conversational customer service for TikTok Shop’s global e-commerce platform. You’ll develop high-volume support models using LLMs and NLP, improve response quality with LLM post-training and A/B testing, and support automated dispute resolution and multilingual interactions. The role also includes creating AI tools for seller collaboration and working on model compression, inference optimization, and edge deployment for real-time performance at scale.

Location: Singapore

Employment Type: Internship

Job Function: Data Science & Machine Learning

Seniority: Intern level

Key Responsibilities

•Develop and optimize AI-driven customer support models for high-volume, complex inquiries with strong accuracy and reliability.
•Implement LLM post-training strategies to reduce errors, hallucinations, and irrelevant responses.
•Build models for automated dispute resolution, verifying transaction details, and ensuring policy compliance.
•Enhance multilingual support and translation models for real-time cross-language customer service.
•Define response evaluation metrics and improve conversational quality via A/B testing and iterative optimization.

Key Requirements

•Undergraduate or postgraduate currently pursuing a Degree/Master in Computer Science, engineering, or a quantitative field.
•Experience in machine learning, NLP, and computer vision.
•Software development experience in at least one of: C++, Python, Go, Java.
•Good teamwork and communication skills.
•Practical experience in relevant business scenarios is preferred.

Experience:Machine learningNLPComputer visionE-commerceLLMsConversational AI

Education:Bachelor's in Computer Science, engineering, or quantitative field

Skills:TeamworkCommunication

Tech Stack:Large Language Models (LLMs)NLPMachine learningC++PythonGoJavaA/B testingFine-tuningDistillationReinforcement learningRetrieval augmented generationMixture of expertsSparse attentionDistributed model trainingLow-latency inferenceEdge AIModel compressionInference optimizationMultilingual NLP

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

12 hours ago

Machine Learning Engineer Intern (TikTok Shop Global E-Commerce, Conversational AI) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Internship

Job Function: Data Science & Machine Learning

Seniority: Intern level

Key Responsibilities

•Develop and optimize AI-driven customer support models for high-volume, complex inquiries with strong accuracy and reliability.
•Implement LLM post-training strategies to reduce errors, hallucinations, and irrelevant responses.
•Build models for automated dispute resolution, verifying transaction details, and ensuring policy compliance.
•Enhance multilingual support and translation models for real-time cross-language customer service.
•Define response evaluation metrics and improve conversational quality via A/B testing and iterative optimization.

Key Requirements

•Undergraduate or postgraduate currently pursuing a Degree/Master in Computer Science, engineering, or a quantitative field.
•Experience in machine learning, NLP, and computer vision.
•Software development experience in at least one of: C++, Python, Go, Java.
•Good teamwork and communication skills.
•Practical experience in relevant business scenarios is preferred.

Experience:Machine learningNLPComputer visionE-commerceLLMsConversational AI

Education:Bachelor's in Computer Science, engineering, or quantitative field

Skills:TeamworkCommunication

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn