Claims officer with French & English (m/f/d) (Bucarest, RO, 020339)

Allianz
Romania
Workplace: OnsiteFull timeFunction: Insurance & ActuarialExperience: 1-2 yearsSkills: ["Problem-solving","Time management","Independence","Attention to detail","Communication"]

Manage customer communications by handling calls and emails, providing accurate information and advice, and ensuring high satisfaction. Process claims-related updates by recording customer data changes in internal applications and supporting operational process improvements. Handle high request volumes, discuss complex cases with team leadership, and actively participate in trainings while meeting targets and compliance requirements.

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FursaFursa
Allianz
Allianz
1 day ago

Claims officer with French & English (m/f/d) (Bucarest, RO, 020339)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage customer communications by handling calls and emails, providing accurate information and advice, and ensuring high satisfaction. Process claims-related updates by recording customer data changes in internal applications and supporting operational process improvements. Handle high request volumes, discuss complex cases with team leadership, and actively participate in trainings while meeting targets and compliance requirements.
Location: Romania
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage calls and emails, ensuring professional, polite customer correspondence and satisfaction.
  • •Provide specific information and advice to clients.
  • •Record customer data and changes in related job applications.
  • •Build familiarity with routine processing targets and discuss complex cases with team leadership.
  • •Participate in trainings and support development/improvement of operational processes while following instructions from team leaders or management.

Pay and Benefits

Perks:Health InsuranceAnnual BonusLearning Budget

Key Requirements

  • •Fluency in French (C1) and English (minimum B2).
  • •1-2 years of experience in a similar role is a plus.
  • •Ability to solve problems and tackle challenges independently.
  • •Can handle high volumes of work and meet deadlines.
  • •Comfortable using Microsoft Office tools (Outlook, Excel, Word, PowerPoint, Access).
Experience:1-2 yearsInsurance
Skills:Problem-solvingTime managementIndependenceAttention to detailCommunication
Languages:FrenchEnglish
Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccessAIMachine LearningPredictive analyticsFraud detectionBusiness Intelligence

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn