Halliburton

1 week ago

Director, Customer Success & Solutions - 210546

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 48 minutes agoStatus: Live

Job Summary

Lead Landmark’s forward-deployed customer-facing teams and modernize Customer Success across global regions. Build scalable operating models to improve value realization, service delivery, customer experience, and operational efficiency. Design customer segmentation, regional coverage, and engagement models aligned to customer impact, while driving disciplined execution across regions. Partner with Product, Engineering, Sales, and Services to strengthen the portfolio and support scalable growth in complex energy software environments.

Location: Houston

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Director level

Key Responsibilities

•Lead global forward-deployed teams across Customer Success, Professional Services, Solutions, and Field Engineering.
•Drive Customer Success modernization to improve value realization, service delivery, and customer experience.
•Build scalable operating models, including customer segmentation, regional coverage, and engagement models aligned to customer impact.
•Increase operational efficiency through consistent processes, measurable outcomes, and disciplined execution across regions.
•Connect customer needs with Product, Engineering, Sales, and Services to strengthen Landmark’s portfolio and customer experience.

Key Requirements

•15+ years of leadership experience in customer success, professional services, field engineering, technical services, or related customer-facing functions.
•5+ years leading customer-facing organizations at scale, including direct management of managers or directors.
•Proven experience building or substantially scaling Customer Success, Professional Services, Solutions, or Field Engineering organizations.
•Experience designing customer segmentation, regional coverage, and scalable engagement models.
•Strong record driving Customer Success modernization, operational transformation, and measurable customer outcomes.

Experience:15+ yearsEnterprise softwareEnergy softwareIndustrial softwareScientific computing

Education:Bachelor's in geoscience, engineering, drilling, or computer science

Skills:LeadershipExecutive presenceStakeholder influenceOperational disciplineGrowth mindsetEthical AI applicationAdaptability

Tech Stack:AnalyticsCloudAIAgentic AI systemsAI toolsPrompts

Company Brief

Halliburton

Provides oilfield services and products to the energy industry, including drilling, evaluation, completion, production and well intervention technologies, as well as engineering and project management solutions for oil and gas operators worldwide.

Industry: Energy Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Houston, United States

Founded: 1919

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Halliburton

1 week ago

Director, Customer Success & Solutions - 210546

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 48 minutes agoStatus: Live

Job Summary

Location: Houston

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Director level

Key Responsibilities

•Lead global forward-deployed teams across Customer Success, Professional Services, Solutions, and Field Engineering.
•Drive Customer Success modernization to improve value realization, service delivery, and customer experience.
•Build scalable operating models, including customer segmentation, regional coverage, and engagement models aligned to customer impact.
•Increase operational efficiency through consistent processes, measurable outcomes, and disciplined execution across regions.
•Connect customer needs with Product, Engineering, Sales, and Services to strengthen Landmark’s portfolio and customer experience.

Key Requirements

•15+ years of leadership experience in customer success, professional services, field engineering, technical services, or related customer-facing functions.
•5+ years leading customer-facing organizations at scale, including direct management of managers or directors.
•Proven experience building or substantially scaling Customer Success, Professional Services, Solutions, or Field Engineering organizations.
•Experience designing customer segmentation, regional coverage, and scalable engagement models.
•Strong record driving Customer Success modernization, operational transformation, and measurable customer outcomes.

Experience:15+ yearsEnterprise softwareEnergy softwareIndustrial softwareScientific computing

Education:Bachelor's in geoscience, engineering, drilling, or computer science

Skills:LeadershipExecutive presenceStakeholder influenceOperational disciplineGrowth mindsetEthical AI applicationAdaptability

Tech Stack:AnalyticsCloudAIAgentic AI systemsAI toolsPrompts

Company Brief

Halliburton

Industry: Energy Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Houston, United States

Founded: 1919

Website LinkedIn